Privacy statement | National Regional Challenges

Ready Communities respects your privacy and is committed to protecting your personal information. We collect, use, and store personal information only for purposes related to our programs, events, and community activities, and in accordance with Australian privacy laws.

We may collect personal information such as your name, contact details, and other information you provide when interacting with us. This information is used to:

Provide information about our programs, events, and activities
Communicate with you about updates, newsletters, and community initiatives
Administer registrations, bookings, and other organisational processes
Take and share photographs or videos from our events and activities for use on our website, social media channels, newsletters, or promotional materials. If you do not want your photo or video to be used or shared on social media or other public platforms, please let a team member know.

We will not disclose personal information to third parties without your consent, except where required or authorised by law.

You may request access to your personal information, request corrections, or ask us to remove content (including images). We respect your privacy and understand that not everyone wishes to have their image shared publicly. Contact us atnationalregionalchallenges@readycommunities.com.au.

National Regional Challenges national actions

This section covers the national action forms, the published stories and entries, and the entry status pages on this website.

What we collect

Your name, email, phone number (optional) and role.
Your organisation and its type, if you give them, and your town, postcode and state.
Your entry: the story, table, housing action or town list, links, one photo, and the storyteller's first name. Story forms ask for the storyteller's age band, and Cultural Practices asks for their connection to the town (optional). These are used for counts and to check consent for young people, and are never published.
For a storyteller under 18: a parent or guardian's name, relationship, phone or email, and their agreement.
Which boxes you tick, with the date and the version of the wording you saw.

How we use it

To send your confirmation email, the email when your entry is published, and webinar invitations.
To publish your entry on this website and in Ready Communities social media and reports, with your permission.
To report results in the Impact Report. Results are reported as counts and summaries.
To link up people taking part in the same town.
To check that you can join the Ready Communities alumni network when you apply. If you tick the box, we also invite you to join by email. The alumni network receives your name, email, role, organisation, town, the focus area and your entry's status. Your entry, its photo and your phone number stay on this site.

Who sees it

The Ready Communities National Regional Challenges team sees everything you send.
A focus area's Challenge Partner receives your contact details only if you tick the box that names them.
Entries are published only after we check them, and only with permission to publish. Stories are not anonymous: they are published with the storyteller's first name and town. We may shorten an entry or fix spelling before we publish it.
Your organisation's name appears with your entry only if you tick that box.
Your contact details are never published.
The link in your confirmation email shows only your own entries and whether they are published. Do not share it. If you do by mistake, ask us for a new one.

Young people

A story from someone under 18 is published only with a parent or guardian's agreement, which we may confirm with them. We publish the young person's first name and town only, never their surname, school or address. Photos of anyone under 18 need a parent or carer's consent. We check every photo before it is published.

Where it is stored and the services we use

Entries and photos are stored in Supabase in Sydney, Australia, in the database Ready Communities uses for its programs.
The website runs on Netlify, a United States company. Form submissions pass through Netlify's servers in the United States on their way to storage in Sydney.
Resend, a United States company, sends our National Regional Challenges emails from servers in Tokyo, Japan, and keeps a copy of each email for a limited time.
Cloudflare Turnstile checks that a form is sent by a person. It uses your IP address and information about your browser.
Notices about new entries go to our Microsoft 365 email.

The entry form keeps your name and organisation details in your browser until you close the tab, so you do not have to type them again for another focus area.

How long we keep it

[Retention period to confirm.]

Changes and withdrawal

To change an entry, change your contact details or take an entry down, reply to your confirmation email or emailnationalregionalchallenges@readycommunities.com.au with your entry ID. We take a published entry down within 14 days of being asked, and remove its social media tiles from this website.